Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how EHANIX Digital Growth Studio ("EHANIX", "I", "we" or "us") collects, uses, shares and protects personal information when you visit ehanix.com, send an inquiry, book a call or otherwise communicate with us. EHANIX is a digital marketing business operated by Md Sajib Hossain Talukder from Bangladesh, serving clients in Bangladesh and in other countries.

Please read this policy together with any agreement we make for services. If you do not agree with it, please do not submit personal information through this website.

1. Who is responsible for your information

For the information described in this policy, EHANIX is the "controller" (the party that decides how and why the information is used). You can contact us at contact@ehanix.com, or through the contact page. When we run marketing or manage systems for a client, we usually act on that client's instructions and under our agreement with them; this policy does not replace that agreement.

2. Information we collect

Information you give us

• Contact form: your name and e-mail address (required), and optionally your phone number, company name, the service you are interested in and the message you write.

• Booking a call: if you use our online booking calendar (Google Calendar appointment scheduling), you enter your name, e-mail address, the time you choose and any notes you add. This information is collected by Google on our behalf and shared with us so we can meet you.

• E-mail, messages and meetings: the content of what you send us and what we send you, including anything you share while we discuss or deliver a project.

Information collected automatically

• Technical data: your IP address, browser type and device information, which your browser sends to any website it loads, and which our web server processes to deliver the pages and keep the site secure.

• Anonymous visit statistics: we count visits to understand which pages are useful. For each page view we record the page address, the website or campaign that sent you here (for example a link tag from an advertisement), and a general device type (phone, tablet or computer). We do not store your IP address and we do not use cookies for this. A code that changes every day, made from your IP address and browser details with a secret key, is used only to count a visitor once within a day. It cannot be used to identify you or to follow you across days.

• Security and spam protection: when you send the contact form, we store a scrambled (hashed) version of your IP address and your browser's user-agent text with the inquiry, to detect abuse and repeated or automated submissions.

Cookies

Essential cookies do not need your consent. Advertising and measurement cookies from Meta or TikTok are used only if they are switched on for this website, and only after you accept them; see the section on advertising and cookies below, where it appears.

3. How and why we use your information

We do not sell your personal information. We do not use it to make decisions about you by automated means that have legal or similarly significant effects. We do not send newsletters or marketing messages unless you ask for them or have clearly agreed.

4. Who we share information with

We share information only as needed, with:

• Service providers that help us run the website and our business, such as web hosting and e-mail providers, Google (online booking calendar and e-mail or meeting tools, where used), and customer-relationship and automation tools used to record and follow up inquiries (for example GoHighLevel, where used). They may process information only to provide their services to us.

• Advertising platforms (Meta and TikTok), only if their measurement tools are switched on and you have accepted them. We never send your name, e-mail address, phone number or message text to these tools.

• Professional advisers, authorities and courts where we are required to by law or need to protect our rights.

• A successor business if EHANIX is ever sold or reorganised, with the same protection for your information.

5. Transfers to other countries

EHANIX operates from Bangladesh, and our providers may store or process information in Bangladesh and in other countries, including the United States and countries in Europe and Asia. If you contact us from outside Bangladesh, your information will be transferred to and processed in those countries. Their privacy laws may differ from those where you live. Where the law requires safeguards for such transfers, we rely on the transfer being necessary to respond to your request or perform an agreement, on your consent where you give it, or on the contractual safeguards offered by our providers. You can contact us for more information.

6. How long we keep information

• Inquiries and booking details: up to 24 months after our last contact with you, unless we start working together.

• Client records, agreements and invoices: for as long as the work continues and afterwards for the period required by tax, accounting and other laws.

• Security data (such as hashed IP addresses): only as long as needed for security and abuse prevention.

• Anonymous visit statistics: as long as they are useful for understanding the website; they do not identify you.

• Consent choice: up to 180 days.

When information is no longer needed, we delete it or make it anonymous.

7. How we protect information

The website uses HTTPS, access to the administration area is limited to the owner and protected by sign-in controls, IP addresses are stored in scrambled form, backups are encrypted, and we choose providers with reasonable security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your rights, we will tell you and the authorities where the law requires.

8. Your rights

Depending on where you live, you may have the right to:

• ask whether we hold information about you and receive a copy;

• ask us to correct information that is wrong or incomplete;

• ask us to delete your information;

• ask us to restrict how we use it, or object to uses based on our legitimate interests;

• receive information you gave us in a portable format;

• withdraw consent at any time, without affecting what happened before you withdrew;

• complain to your local data protection authority.

To use any of these rights, e-mail contact@ehanix.com. We may need to confirm your identity first, and we aim to reply within 30 days. There is no charge unless a request is clearly excessive. Residents of the European Economic Area, the United Kingdom and some US states have specific rights under their local laws, and we respect those rights where they apply to our activities.

For US residents: we do not sell personal information. If marketing cookies from Meta or TikTok are offered and you accept them, some US state laws may describe this as "sharing" for advertising. You can reject or withdraw them at any time through the cookie settings, and a Global Privacy Control signal from your browser is treated as a rejection.

9. Children

This website and our services are for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, please contact us and we will delete it.

10. Links to other websites

This website may link to other websites, such as certificate providers, social networks and booking tools. We are not responsible for their content or privacy practices; please read their policies.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. If we make a significant change, we will take reasonable steps to let you know.

12. Governing law and contact

This policy is governed by the laws of Bangladesh, without limiting any mandatory rights you have under the laws of the country where you live. If you have a question, a concern or a request about your information, contact us at contact@ehanix.com.